Shipping Locations
We currently ship to the following locations:
All over the Pakistan.
For international shipping, additional fees may apply.
Processing Time
Order Processing: Orders are typically processed within 1day after purchase.
Exceptions: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Estimated Delivery Times
We offer the following shipping methods:
1. Standard Shipping: Estimated delivery time, 2 5 business days
2. Expedited Shipping: Estimated delivery time, 2 4 business days
3. Overnight Shipping: Estimated delivery time, 1 3 business days
Note: Delivery times may vary based on your location and unforeseen circumstances, such as weather or carrier delays.
Shipping Costs
Free shipping may be available for orders over amount, 1500 Pkr or during promotional periods.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment. If you do not receive this email, please check your spam folder or contact our customer service team.
International Shipping
For orders outside Pakistan.
Additional customs, duties, or taxes may apply and are the responsibility of the customer.
Delivery times for international shipping vary by destination.
Lost or Damaged Packages
We strive to ensure all packages arrive safely. If your order is lost or arrives damaged:
1. Please contact us at contact@galacticsstore.com within 7 days of the delivery date.
2. Include your order number and photos of the damaged item(s), if applicable.
3. We will work with the carrier to resolve the issue and, if eligible, provide a replacement or refund.
Changes or Cancellations
If you need to modify or cancel your order:
Contact us at contact@galacticsstore.com as soon as possible.
Once an order has shipped, changes cannot be made.
Contact Us
For any questions regarding our shipping policy, please reach out to us:
Email: contact@galacticsstore.com
Phone: 0300 1103907
Live Chat: Available during business hours.
Thank you for choosing Galactic Store. We appreciate your business and are here to help!
